Monthly Archives: July 2017

Business without a landline

How to Set Up a Business without a Landline

In the past, the first task carried out by a new business was to set up a landline. Even if your first office was a small square room with cracked plaster and damp on the walls, there was always a telephone sitting on a table waiting to ring. But times have changed. Since mobile phones appeared in the mid-nineties, the humble landline has been on the back foot.

The Convenience of Mobiles

Nowadays, small businesses often don’t even think about a landline until they’re up and running. Why would they? All the communications they need are available through the ubiquitous smartphone. When our parents imagined the twenty-first century, they had visions of flying cars and space suits. Instead, we have the sum total of human knowledge available at the touch of a button on a small handheld device. It takes calls too.

The Downside of Mobiles

However, the speed of progress has been fast and many people haven’t kept up. There’s still a stigma around businesses that only use a mobile phone. There’s nothing that says ‘cowboy’ quite like an advertisement with only a mobile phone number. That suggests there’s no office, and you can just pack up and ditch your sim card the moment anything goes wrong. Whether we like it or not, an old-fashioned landline looks reliable.

In addition, there’s a question of cost. If you’re calling from a mobile phone, chances are calls are included in your package. But if you live in an area with poor mobile reception or simply don’t use a mobile, calling a mobile phone is often expensive from a landline as it isn’t included in many call packages.

But what if you’re a one-person operation, or can’t afford the astronomical rent for your own office?

The Alternative

If you’re furiously nodding your head, then Smart Numbers Ltd could be for you. We’re a creative communications company providing the latest telecommunications solutions for modern businesses. Our range of broadband, telephony systems, phone numbers and call management applications, can be combined and deployed across the net to give the appearance of a landline telephone, with all the convenience of the mobile communications you’re used to.

Business, without a Landline

Our competitively priced business services give you a range of business functions without needing a physical office and extensive telephony infrastructure. Our Tier 1 grade VoIP telephony solutions work through your existing broadband and our dedicated networks, omitting the need for a landline. Additional products and services can be applied simply by downloading the software without installing further expensive infrastructure.

Choose Your Location

The cloud provides many extra possibilities for telephony. We explore these possibilities in our solutions, continually innovating as new technology is released. We aim to offer maximum flexibility and to keep you connected wherever you are, whether that’s in a traditional office or working from a beachside apartment in the sun! You can have an authentic landline number and access it from anywhere in the world. That means having a London 0207 or 0208 number, even if you’re in Land’s End or John O’Groats. We offer fully supported call management facilities too.

Setting up a Landline-Free Business

Whatever your business model, we’ll review your every business telephony need. Our monthly, contracted arrangements give you the foundation for effective business communications wherever you are, and allow you to expand at a rate of your choosing. Get in touch with us at Smart Numbers Ltd today and we’ll show you the way to a bright, landline-free future.

 

How businesses stay connected in 2017

How businesses stay connected in 2018

Among the technical innovations that have been driving business over the last few years, it can be easy to overlook the humble telephone. We’ve got a host of social media platforms, instant messenger apps, and the ubiquitous Skype. But among all this, business telephony is moving on in leaps and bounds, leaving old-fashioned dial-telephones looking like something from a period movie.

So what’s new? How can you keep your business connected in 2018?

First There Was VoIP Telephony

VoIP is a term you’ve probably heard a few times by now. It’s an acronym for Voice over Internet Protocol. This is the technology we use to divert conventional telephone calls over the internet. Hosted in the cloud and accessed over the internet, VoIP allows you to make and receive calls in the usual way through to other broadband handsets or conventional phone lines.

Needless to say, this technology provides a massive increase in the flexibility available to business without having to rely on expensive mobile phone networks. You can simply take a call on a USB handset plugged into your laptop or tablet wherever you are, be it on the train, or at a working lunch in a restaurant. You’re always available, and you can keep your mobile for personal use.

Integrating Landlines and Mobiles

If VoIP is the basis for much of what’s changed in telephony in recent years, it’s the impact that’s having on the use of more traditional landline and mobile communications that can be truly beneficial to business. Traditional telephone network providers are increasingly catching up with the flexibility offered by VoIP, but with the line quality that’s always been their greatest selling point.

For years, we’ve loved the flexibility of mobile phones, but there remains a little bit of a negative image around an easily identifiable ‘07’ mobile phone number for the business. After all, anyone can buy a mobile and go into business. The very advantage of the mobile in being able to take a call anywhere is the same factor that breeds suspicion among many. You’ve no particular location, no business address. You could be anyone.

A landline is much more trustworthy, especially if it’s a local number. But unfortunately, that means you have to be in the office waiting for it to ring.

Now you can have it all. You can get any local geographical phone number, including a high-status London 0207 or 0208 number to dial straight through to your mobile or even an office landline in the Outer Hebrides. Routing your call in real time through a web portal or access number allows you to take incoming or make outgoing calls from anywhere in the world using the same number as your office in Piccadilly Circus!

Who Do I Call?

For these and numerous other exciting telephony innovations to help your business stay ahead in 2018, get in touch with Smart Numbers Ltd at 03450 178 179 and we’ll provide you with the right choice, the right advice, and the right price.

How to run a business without a landline

How to run a business without a landline

In recent years, the landline has been eclipsed by the mobile phone as a means of communication. Indeed, for a lot of people living in major cities, a mobile phone is all they have. Among the young especially, the landline ceased to be a requirement of daily life years ago.

For sure, it’s a different situation in the countryside where mobile signals can be patchy, but the trend has been one way for twenty years or so and even the most remote areas are beginning to catch up.

Do You Need a Business Landline?

For those running a business, the need to maintain a landline has remained ever present. Part of the reason is the look of professionalism it gives. Here in the UK, many haven’t been as quick to embrace the potential benefits of technology as they have in other parts of the world. Unfortunately, there’s still a worryingly stubborn mindset here, that a mobile with its easily spotted ‘07’ number conveys an image of untrustworthiness and unreliability. This belief is often heightened among those of the older generation.

Part of this belief is because a landline requires premises, and premises mean you’re a bricks-and-mortar business. A ‘proper’ telephone number shows that you’re a business that’s here to stay, and reassures nervous customers that you’ll be trustworthy with their credit card details.

It’s not the only reason businesses like landlines though. Many homeowners, especially those in areas of patchy mobile reception, have call packages that include free calls to landlines. But phoning a mobile is an additional and often expensive extra. These people will bulk at the thought of calling a mobile, and often pass you over in favour of one of your competitors. Which means lost revenue simply because of your business telephone number.

Landline Alternatives

These days, there are ways to give the appearance of having a landline while keeping the convenience of a mobile phone-only business. You’ve long been able to use a post office mailbox in lieu of a genuine postal address. Increasingly the telecommunications industry is offering a similar service.

First there came VoIP mobile apps and call forwarding. These solutions have made telephony a more flexible solution by routing calls through the internet rather than a conventional phone line. In many ways it’s a bit like Skype, save that the person phoning you doesn’t know any different as they’re simply dialling a conventional telephone. Even better, you can have a set local phone code miles from where it should be, so take calls on a London phone number while you and your laptop are in a hotel room in Kuala Lumpur. Even a fairly cheap headset gives the quality reception you’d expect of a normal landline.

For your customers, this is almost indistinguishable from your conventional workplace phone connection. It comes with all the usual service add-ons such as voicemail and caller ID, and means that your landline number goes everywhere with your laptop. Think of the convenience! Who’d have thought you could really move your home-office to a beach in the Maldives!

Virtually Anywhere

Using a virtual phone line is another solution for the twenty-first-century business. Routing your calls through a virtual receptionist provides you with all the professionalism you need, before diverting your call to your own mobile or voicemail. What could be simpler?

This solution also masks your outgoing calls, so the caller ID your customer sees is that of your business landline rather than the mobile from which you’re calling them. Calls are hosted by the provider and connected when your line is available.

Pocket the Difference

For the small business or sole trader, pocket numbers can be the perfect solution. This is a much simpler call-forwarding system, which transfers calls from your pocket landline number to your mobile anywhere in the world. Essentially, pocket numbers is a landline number that’s assigned to your mobile.

The real strength of this system is its simplicity. You don’t need a permanent location for your business, and with a variety of packages available it can be very economical too.

Smart Solutions for a Smart World

All these ways of handling telephony provide a reliable and secure solution, which disguises the fact that you’re on the go. You can run your life from your smartphone while giving the impression of being in a London office.

Professionalism is everything in the modern world. Very often it’s the difference between gaining and losing business, so go for the maximum. Don’t take chances that you’re dealing with clients who’d balk at doing business on a mobile phone. Give them the reassurance they need, without compromising on your convenience and availability.

Visit the Smart Numbers website and find out exactly how the services we offer can change the appearance of your company without costing you a fortune.