Monthly Archives: October 2017

what do virtual landlines offer your business

What do virtual landlines offer your business?

Virtual Landlines are becoming one of the UK’s most popular phone line options for smaller businesses. Whilst it can be easy to start out using a mobile number or a fixed landline number, this isn’t practical if you want to grow your business. There are numerous reasons why switching to a virtual landline will be beneficial to your business and your customers. That is why here we have created a comprehensive list to help you understand what to expect with this type of phone option.

One of the biggest reasons that business owners can be apprehensive to use a virtual landline is the prospect of changing their existing contact number. If you have been operating for a few years the number may be known to many of your customers and be printed on business cards, letters and be included in web and email designs. It makes no sense to make a change that will cost you more than you’d ever wanted to spend. However, the beauty of a virtual landline is that you can port your existing number for free. With this change, you will give yourself and your business a new lease of life; no longer will you be confined to an office landline to take calls. It won’t matter if you move your office space or if you are simply on the move, you will be able to take calls from anywhere in the world at any time. You will also end up saving a considerable amount of money each year as you no longer have to pay for a line rental.

You will also find that most providers are very welcoming to new customers and want to keep you as long as possible. As a result of only providing monthly rolling contracts they often find other incentives to keep your business. This is generally in the form of credit that can be used in the UK or overseas. If you also find yourself short on credit at any time you will find that it is extremely easy to top up using their app or web portal.

One of the hardest things for modern worker is having to be confined to four walls, doing the standard 9-5, 5 days a week. But, with a virtual landline you will find that you can quite easily escape from this without jeopardising your business. Virtual Landlines help empower you and allow you to get more from life than just working. Being able to experience a new freedom and more productive working condition can completely change how you feel and work. Being able to work from anywhere in the world, whether that be from bed or from a beach abroad will improve how you feel about your work.

Finally, whilst roaming fees in the EU have recently been dropped (hooray!) they are still in place outside the EU. Therefore, companies providing you with your virtual landline keep their roaming charges as low as possible. They know how important it is as a business owner to be able to take calls at any time of day, wherever you are and not be charged the world for it! Plus, generally through their apps when you make a call a lot of the time it will be free because it uses Wi-Fi.

For advice about your business communication needs, contact Smart Numbers!

Live Call Answering

Why your business should have an 0845 number

If you are a small business looking to make changes so you can begin to expand one of the best places to start is with your contact number. A lot of the time you will start out with a mobile number as it is convenient and you aren’t paying out extra each month for another number. However, in order to appear more professional and allow customers to believe you operate nationwide, you may want to look into getting an 0845 number.

What is an 0845 number?

The 0845 number was first brought into use in 1996 as a number that was non-geographic but was charged at the local rate of the caller. It has since become an extremely popular option for businesses of all size, especially since most mobile contracts will include local call rates in their monthly customer allowances.

Why use an 0845 number?

  • This number allows you to create a national presence for your business without having to be situated in every area. 0845 are not associated with any particular region so your customer will call under the impression that you operate in their area.
  • It will allow you to promote a more professional image even if you are a smaller start-up business working from home or from a small local office.
  • It will allow you to have a more distinguished work and home life, especially if you have previously been using your mobile number as a contact for customers. By having this number, you will no longer have to mix your work and personal calls throughout the day.
  • You can use this number for whatever you need whether it be a primary contact number for you or your business or if you need it as a support line for customers.

What else do you get with the number?

Generally, when you purchase a 0845 number through a service provider they will also be able to offer you extras as part of your package, this can include the following;

– Virtual receptionist to direct customers to the right place

– Call forwarding to whatever landline or mobile you wish

– Access to control everything through an online portal app wherever you are in the world

–  Voicemail services that can be sent to you as a transcript via email

– The ability to block unwanted calls from problem customers or other business enquiries

How do you get the 0845 number?

Most phone service providers will be able to offer you a package for an 0845 number, you will be able to choose between a fixed or rolling contract. However, there are a lot of different packages on the market with different providers who can offer you different extras. You will have to shop around to find a price, contract and add ons that suit you best.

How much will this set me back?

Typically, 0845 numbers are relatively cheap in terms of what you will pay for other phone contracts in your life. With this type of virtual number there is no need to pay for a line rental, so if you forward your calls to a mobile you will no longer have to fork out the £20 plus a month.

For more information, contact Smart Numbers for no-obligation advice.