Monthly Archives: September 2019

6 Criteria For Choosing a Hosted VoIP System

Discover six criteria to help you choose a cost-effective hosted VoIP provider and plan that will meet your requirements both now and in the future.

VoIP, or Voice over Internet Protocol communications, offer businesses a convenient, cost-effective and flexible communications solution.

With so many different hosted VoIP systems and providers to choose from, selecting the right one can be challenging. We’ve put together a list of six key criteria to look at when choosing a suitable hosted VoIP system.

Quality of connection

If sound quality or connectivity is poor, then even the most feature-rich VoIP service becomes useless. An excellent connection is fundamental to a professional and efficient VoIP service and should be the first criteria that you check out.

At Smart Numbers we only use trusted, award-winning networks, allowing us to provide reliable and fully tested and supported Tier 1 grade VoIP telephony solutions.

Call management features

Think about the call features that would help your business to become more efficient and productive. From basic call management features to call queuing, conference calling and 24/7 call answering, there are a wide variety of call features available to make your business’ communications more professional and efficient.

Here at Smart Numbers, we provide plenty of different call features to suit the requirements of businesses of all shapes and sizes.


Be sure to choose a VoIP system and plan that includes all the call features that your business requires without over-servicing to get the best value for money. Always shop around and compare prices before signing up.

At Smart Numbers, our VoIP hosted plans range from an affordable £16.99 a month for the basic plan to a more feature-rich executive plan at £14.99 a month, allowing you to choose a suitable and affordable plan for your business.

Customer support

Downtime and technical problems with your telephone system can be inconvenient, stressful and costly to your business. Always find out what customer support is available before signing up for a VoIP service to ensure that help will be at hand when you need it the most.

Reliable and ongoing customer support and maintenance is available with all our hosted VoIP systems.

Convenience and ease of installation

Always check whether the service is compatible with your broadband provider, what the installation process involves, and what equipment is required to get set up to avoid hassle and frustration later down the line.

We make it as simple, convenient and fuss-free as possible to get set-up with one of our hosted VoIP systems. Installation is fast, simple and painless, our VoIP systems are compatible with any broadband provider, and we can help you to transfer your existing phone number if required.


VoIP systems that can grow with your business offer the best convenience and value for money. Check whether features can be expanded to suit your business’ requirements in the future.

Our flexible hosted VoIP systems make it easy to add or remove users, extensions and features to suit your business’ ever-changing requirements.

Find out more about Smart Numbers’ hosted VoIP systems and plans by calling our team on 0345 0178 179.

Difference between 5G and 4G

What is the difference between 4G and 5G?

Every few years, a new generation of mobile network enters the market and in 2019 we are seeing the transition from 4G to 5G, but what’s the difference? For many, the transfer from 3G to 4G was seeming of little importance and was hardly noticeable aside from increasing data bandwidth speeds.

As such, to better understand 5G, we will be exploring what it means for networks, the benefits and implications of this new generation as well as helping you to determine what differentiates 5G from its 4G predecessor.

What is 5G?

In order to begin to understand the difference between 5G and previous generations, we must first define 5G. As with any generational update, 5G is faster, smarter and more efficient than ever before. By offering speeds of up to 100 gigabits per second, 5G networks are set to operate 100 times faster than the current operating speeds of 4G. Naturally, there will be general performance improvements but most notably, it will allow for superfast mobile broadband.

What differentiates 4G and 5G?

The key difference between 4G and 5G is undoubtedly the drastic reduction in data transfer time meaning communication between devices will be much faster. Currently, many users regularly experience bandwidth issues with both 3G and 4G due to the number of devices and people connected to these networks. 5G aims to solve these issues and have the capability to successfully sustain a high level of traffic. This will mean users can expect to make clearer calls using 5G to other 5G areas, significantly faster download speeds for HD and 4K videos and what is predicted to be almost ‘instant connections’

When can I switch from 4G to 5G?

A number of network providers such as EE, Vodafone and 3 have already launched 5G in a range of cities such as London, Manchester and Edinburgh and will continue to launch in more later this year. Providers such as O2 are also set to launch in October 2019 starting with 6 major cities and following suit by expanding in the latter end of the year.

Will I need a new handset?

In short, yes. There are currently a number of 5G compatible handsets on the market such as the Samsung Galaxy S10 5G, Oppo Reno 5G, OnePlus 7 Pro 5G, LG V50 ThinQ and the Huawei Mate 20 X 5G, to name a few. It is, however, worth consulting with your current provider to determine whether your current mobile is 5G compatible. For this reason, many have predicted that 5G isn’t likely to take off until 2022 when the market price for 5G handsets has decreased. However, towards the end of 2019 and the start of 2020, it is predicted that we will see a lot more 5G handsets released- so keep an eye out!

Since the inception of first-generation networks in the 1980s, mobile networks have rapidly evolved to the 4G services we use today. The previous evolutions from 2G to 3G and 3G to 4G have primarily focused on faster data to fuel the rise of mobile broadband. Ultimately, what we are now experiencing with the shift from 4G to 5G is so much more than increased speeds but the creation of a new platform and opportunities for global markets within mobile applications.

For more information on our telephony packages for small businesses, contact Smart Numbers today.