Maximise your business’ profitability with Smart Numbers’ 24/7 live call answering service.
Answering the telephone is a repetitive and time-consuming task that causes constant interruptions and can be a real drain on time and resources.
It is nevertheless, an extremely important job that can affect your business’ bottom line if neglected.
What does a 24/7 live call answering service provide?
Our 24/7 live call answering service connects your business’ telephone number to our call centre, allowing our professional, UK-based team to pick up calls on behalf of your business when you require us to.
The service is flexible and can either be connected permanently or on an ad-hoc basis according to your requirements.
Our team will provide a seamless service, answering calls using your company name as though we were based in your office. Our team will take messages, orders, and answer customer queries as required, sending all call information to you by text, email or web form.
What type of businesses benefits from 24/7 live call answering?
Businesses of all different shapes and sizes can benefit from having a dedicated team available to pick up calls when they aren’t able to. However, the service is particularly useful for small businesses, start-ups and tradespeople.
Small businesses and start-ups may not be able to justify the expense associated with hiring a full-time employee or team of people solely to answer the telephone. A full-time employee would need to be paid a regular wage, holiday and sick pay, as well as incurring expenses for training, equipment and overheads. Using a call answering service is a flexible and cost-effective way of covering the phones as and when needed without the expense, risk, and commitment associated with hiring a permanent employee.
24/7 live call answering can be particularly useful for tradespeople. Customers often research and contact tradespeople out of office hours in the evenings and at weekends. Answering calls during these times can be inconvenient and stressful, making it difficult for tradespeople to switch off from work. Using a 24/7 call answering service ensures that you never miss an opportunity, without impeding on your down time, giving you the advantage over your competitors.
How can 24/7 live call answering benefit my business?
Here are just a few of the benefits of using our call answering service.
- Never miss another sales call or business opportunity.
- Stop passing leads onto competitors.
- Maximise profitability.
- Free up your time for running your business.
- Cover holidays and sickness.
- Cheaper than employing someone full-time.
- Calls answered out of office hours.
At Smart Numbers, our 24/7 call answering service starts at just £1.29 per call, or £14 per month. The service is completely free to set up and can incorporate any whispering functionality that your existing phone line has to retain business continuity.
For more information about the service or for help choosing a live call answering service plan that is suitable for your requirements, give our team at Smart Numbers a call on 03450 178 179.