Category Archives: Smart Numbers

Low mobile phone coverage in rural areas

Improving Mobile Phone Signals across the UK including rural areas

A third of addresses in the UK have patchy or non-existent mobile phone coverage.

However, that is set to change.

In October, a plan worth £1bn was finalised between the UK’s four largest mobile phone companies and the Government to begin eliminating those signal dead zones.

A commitment from EE, Vodafone, O2 and Three is to ensure that 95 per cent of the UK has 4G coverage by 2025.

The issue of poor rural coverage became more prominent under David Cameron’s government after the Prime Minister became infuriated when he couldn’t make calls during a holiday in Cornwall.

As a result, the Government threatened to force the mobile firms to allow customers to roam onto each other’s networks in areas with no signal, a move the companies said would deter new investment.

They have instead agreed to spend money on new and existing phone masts that they would share under the new agreement.

Together they plan to contribute a total of £530m for a ‘Shared Rural Network’ and, once the agreement is finalised, the government could add a further £500m.

If the deal goes ahead, it is estimated that throughout the UK an additional 280,000 homes and businesses will have mobile coverage as well as an extra 16,000km of roads.

A lack of mobile phone coverage has been a huge inconvenience to hundreds of thousands of people across the country, especially the rural areas.

Indeed, network providers like O2 have been unable to contact their own customers because reception is so poor.

It has prompted some customers to consider upgrading their mobile phones so they can take calls using their Wi-Fi at home.

Although rural residents may still have to wait years before they can truly benefit from the improved connections, it is undeniable that this change is a step in the right direction.

It is however clear that this new network provider and government-backed investment into mobile telephony will help to ensure mobile landline numbers and virtual landline number products will benefit from a more reliable, robust and clearer connection.

6 Criteria For Choosing a Hosted VoIP System

Discover six criteria to help you choose a cost-effective hosted VoIP provider and plan that will meet your requirements both now and in the future.

VoIP, or Voice over Internet Protocol communications, offer businesses a convenient, cost-effective and flexible communications solution.

With so many different hosted VoIP systems and providers to choose from, selecting the right one can be challenging. We’ve put together a list of six key criteria to look at when choosing a suitable hosted VoIP system.

Quality of connection

If sound quality or connectivity is poor, then even the most feature-rich VoIP service becomes useless. An excellent connection is fundamental to a professional and efficient VoIP service and should be the first criteria that you check out.

At Smart Numbers we only use trusted, award-winning networks, allowing us to provide reliable and fully tested and supported Tier 1 grade VoIP telephony solutions.

Call management features

Think about the call features that would help your business to become more efficient and productive. From basic call management features to call queuing, conference calling and 24/7 call answering, there are a wide variety of call features available to make your business’ communications more professional and efficient.

Here at Smart Numbers, we provide plenty of different call features to suit the requirements of businesses of all shapes and sizes.


Be sure to choose a VoIP system and plan that includes all the call features that your business requires without over-servicing to get the best value for money. Always shop around and compare prices before signing up.

At Smart Numbers, our VoIP hosted plans range from an affordable £16.99 a month for the basic plan to a more feature-rich executive plan at £14.99 a month, allowing you to choose a suitable and affordable plan for your business.

Customer support

Downtime and technical problems with your telephone system can be inconvenient, stressful and costly to your business. Always find out what customer support is available before signing up for a VoIP service to ensure that help will be at hand when you need it the most.

Reliable and ongoing customer support and maintenance is available with all our hosted VoIP systems.

Convenience and ease of installation

Always check whether the service is compatible with your broadband provider, what the installation process involves, and what equipment is required to get set up to avoid hassle and frustration later down the line.

We make it as simple, convenient and fuss-free as possible to get set-up with one of our hosted VoIP systems. Installation is fast, simple and painless, our VoIP systems are compatible with any broadband provider, and we can help you to transfer your existing phone number if required.


VoIP systems that can grow with your business offer the best convenience and value for money. Check whether features can be expanded to suit your business’ requirements in the future.

Our flexible hosted VoIP systems make it easy to add or remove users, extensions and features to suit your business’ ever-changing requirements.

Find out more about Smart Numbers’ hosted VoIP systems and plans by calling our team on 0345 0178 179.

How a landline number for mobile could improve your wellbeing at work

If you feel chained to your desk for fear of missing an important business call, a mobile landline number could make your job more flexible and satisfying.

Customers often perceive small businesses that use a landline number for mobile as being less trustworthy and professional. Whilst a fixed landline number looks more professional, it also ties you to your office, which can be demotivating and an inefficient way of working.

A mobile landline number offers the best of both worlds. A professional number that can be answered whilst on the move, from any location, using your mobile phone.

As well as making good business sense, a landline number for mobile could help to make your job more varied and interesting, improving your happiness and overall wellbeing at work.

How does flexible and remote working improve wellbeing?

The internet and modern technology make it easier than ever for people to work away from the office. As flexible and remote working opportunities become more readily available, many people are now discovering the benefits that flexible working can have on their wellbeing.

Here are some of the key ways that the flexibility offered by a mobile landline number could improve your wellbeing at work.

Peace of mind

Having a landline number for your mobile can reduce stress by offering you peace of mind that you’re not missing any important business calls, no matter where you are.

Time working away from the office

Spending too much time within your office’s four walls can be draining and demotivating. Having the option to work from a different location when you need a break can help you to feel more refreshed, inspired and motivated.

Makes meeting other commitments easier

Juggling a business and family life can be difficult. A virtual landline means that you won’t miss any important calls just because other commitments mean you can’t get into the office until later. Need to drop the kids at school, or take them for an appointment? No problem. A virtual landline makes it easier to work around family life, reducing stress and making your household an overall happier place.


Being able to answer calls whilst out and about also gives you more scope to make your job more varied and interesting. Client visits, industry conferences, and field research can all be seamlessly integrated into your working week without worrying about whether the phone will get answered back at the office. Adding more variation to your job can keep you feeling happy, fulfilled and motivated at work, as well as inspiring you to try new ideas and ways of working.

Getting set up with a virtual landline is easy too. You don’t need any special hardware or a physical phone line installed, because the service is built inside our network. That makes getting started completely hassle-free!

For more information about our phone numbers and call solutions, give our team of experts a call on 08450 178 179 and we’ll be happy to help.

How a virtual landline number can help to grow your business?

Have you considered that your traditional landline number could be slowing business growth?

Many businesses use a fixed landline number or a mobile number to run their business when they first start out.

However, you’ll find that this option soon becomes restrictive and impractical as your business begins to grow.

Switching to a flexible virtual landline number ( )is easy. You won’t need any special hardware or a physical phone line installing, so getting started is completely hassle-free.

What’s more, most businesses find that switching to a virtual landline helps them to grow their business and improve their bottom line.

Here are the three key ways in which a virtual landline can help to drive business growth.

Stop missing business opportunities – If you’re a small business using a fixed landline number, it can be difficult to ensure that your telephone is constantly manned. You and your employees need to take breaks, have meetings and make calls of your own, all of which can mean important calls going unanswered. Missing calls means losing customers, sales, and new business opportunities, all of which are important to business growth.

 A virtual landline number will help you to ensure that your business calls are always picked up. Choose to divert calls to your mobile phone, or to multiple destinations simultaneously if required, to ensure there is always someone available to pick up the phone. If you need someone to answer calls out-of-hours, our 24/7 live call answering service could be right for you! Our professional UK-based call centre team will answer your calls when you’re not available.

Get more done – If your business telephone number is fixed at your office you may feel bound to your office chair for fear of missing calls and opportunities. Not only can this be a restrictive and inefficient way of working, it could also put you at risk of burning out.

Using a virtual landline gives you the option to answer business calls using your mobile phone from any location. You can then effectively work from anywhere, offering you flexibility, and helping you to multi-task and be more productive with your time.

Gain trust – When you’re first starting out, gaining trust and credibility is key to winning new customers. Customers are less likely to trust a business with a mobile telephone number, or a local area code that they don’t recognise.

Using a virtual landline number allows you to retain a professional image and appear more established than you are whilst answering calls on the move. If you’re targeting customers in a geographical region that you’re not located in, using a virtual landline number with that area code to make calls can improve the chance of prospects answering the phone or calling your number.

For more information about our virtual landlines and call solutions, give our team of experts a call on 03450 178 179 and we’ll be happy to help.

Porting your Office Landline Number

Porting your business landline number is a convenient and cost-effective way of transferring your existing landline number to another location for more flexible working.

Whether your business is moving up the road, or around the world, porting your existing landline number will ensure that the changes cause minimal disruption for you and your customers.

What is porting?

Porting your business telephone number is the process of either converting your existing fixed landline number into a mobile landline number or transferring it to a new location.

When may I require a porting service?

Business’ most frequently require a porting service when they are moving location or if they wish to be more flexible with where they run their business from.

What are the benefits of porting?

No matter why you need to port your business telephone number, there are plenty of benefits to doing so.

Flexible working – Porting a landline number to a mobile phone allows you to answer and make business calls from anywhere in the world.

Professional image – By transferring your existing landline your customers will be none the wiser to any changes going on behind the scenes, allowing you to retain their trust and your professional image.

Saves time, money and hassle – Keeping the same number will save you the expense of updating it on your marketing materials and the time and hassle involved in changing it with all your contacts. It also eliminates the potential expense of losing business through people calling your old number.

Cost-effective – After your landline number has been ported you are no longer tied into a contract with BT. That means no more line rental bills and no requirement to pay for a physical address in a particular location to keep your geographic number.

Porting your landline with Smart Numbers

It’s important not to cancel or give notice to your existing service provider if you wish to port your number to a new location.

You should give our team here at Smart Numbers 2-4 weeks’ notice of the date you wish to have your landline number ported by.

For more information about how we can help you to transfer your office phone systems or port your existing landline, give our team of experts a call on 0345 0178 179.

The Importance of a Responsive Website


Any credible business, no matter how small, needs a website to ensure its success. However, with the highest percentage of engine searches coming from mobile devices, your website also needs to be mobile friendly. If your website isn’t optimised for mobile devices, you’ll be losing out on valuable conversions and potential customers.

The importance of responsive website design


Here’s a look at the benefits of a responsive website and how it can help your business grow.


Responsive web design is all about creating an optimum user experience, not just on desktop sites but also on smartphones and tablets. Your website needs to be accessible, functional and easy to use. One URL ensures that visitors will be able to effortlessly interact, share and link. You’ll be accessible to a larger audience, which will inevitably lead to more conversions.


The importance of a responsive website

Mobile Friendly Interface

Your website should not only look good, but be also easy to navigate on mobile devices. This means:

  • Web pages are automatically altered to fit the screen without having to zoom in or out
  • Clear, easy to read text. If visitors have trouble reading the content, they’ll give up and continue their search elsewhere
  • No need for horizontal scrolling
  • Enough space to comfortably click on CTA buttons
  • Quick and efficient loading times
  • An easy to use e-commerce shop with a reliable, trustworthy and simple to use checkout

Google Friendly

Google loves mobile friendly websites. One of the most important objectives of any business is staying one step ahead of competitors, yet you’d be amazed at the amount of businesses that don’t have mobile friendly websites. Considering that mobile presence is used in Google rankings, that’s a pretty big oversight.

A good mobile presence will increase your visibility and you’ll be listed higher in search engine rankings.

For more information on responsive web design, contact Smart Numbers today.