Category Archives: VoIP

Hosted VoIP System

Benefits of hosted VoIP systems for businesses

Switch from a traditional telephone system to a hosted VoIP system and your business will enjoy cheap, high quality calls and a feature-rich system.

Businesses are increasingly turning their backs on traditional phone lines and instead opting to use hosted VoIP phone systems to make and receive their business calls.

Changing from a traditional phone line to a VoIP system could help your business to work more efficiently, offer greater flexibility, and reduce the cost of business calls.

Ready to find out more about the benefits of hosted VoIP systems for business?

What is VoIP?

VoIP stands for Voice over Internet Protocol, a relatively new technology that allows you to make calls over the internet rather than a telephone line. VoIP services are used by many people on a day-to-day basis when they call friends, relatives or colleagues using apps on their smartphones like Whatsapp, Skype and Facebook Messenger.

Why should businesses choose VoIP?

Many forward-thinking businesses are now choosing professional VoIP communication systems over traditional telephone lines.

VoIP offers businesses a convenient, effective, flexible and affordable alternative to the traditional phone line.

Advantages of using a VoIP system rather than a traditional phoneline include:

  • Low cost – choose from a selection of affordable packages.
  • Feature-rich – useful features like call recording, IVR, and out of hours calls can help your business to work more efficiently and become more productive.
  • Accessible from any location – allowing you to answer business calls from any location for more flexible working.
  • Scalable – making it easy to expand your VoIP system as your business grows.
  • Call anywhere in the world – make international calls at no extra cost.
  • High quality calls – calls with clarity, there is no need to worry about phone signal or interference when using a VoIP system.
  • Reporting – review important statistics about the calls that your business is making and receiving.

What is a hosted VoIP system?

Businesses that wish to use VoIP for their communications will need to choose a VoIP provider.

Professional VoIP systems for business are hosted at an off-site location by a VoIP provider. Your VoIP provider will ensure that your system is configured according to your business’ specific requirements and that any existing telephony equipment that your business owns is set up to make and receive VoIP calls.

When you use a hosted VoIP service, your VoIP provider will carry out all configuration and maintenance of your VoIP system and provide you with ongoing support to help you get the most out your system.

Why choose Smart VoIP?

Here at Smart VoIP we are an experienced independent supplier of advanced, high quality VoIP systems to suit businesses of all shapes and sizes.

Over the years our team have helped thousands of customers get setup with highly efficient VoIP systems. We will help you to choose the best handset, network and call solutions for your business and location.

For more information about our Business VoIP systems or to receive a free quote, give us a call on 03450 178 179.

Benefits of hosted VoIP systems for businesses

Businesses are increasingly turning their backs on traditional phone lines and instead opting to use hosted VoIP phone systems to make and receive their business calls.

Hosted VoIP Telephony Vs. Landlines: How do they Compare?

Choosing a telecoms solution for your business can be a real challenge. When you are running a business, every penny counts. Keeping costs low whilst ensuring you have the infrastructure in place to make sure everything runs smoothly is a top priority. The choice you make on what type of phone system to use can have a huge impact on your operations and your bottom line, so it’s important to know the facts.

When it comes to business telephony there are two main choices. Voice over Internet Protocol (VOIP) or the more traditional landline. Here we will take a look at both options as well of some of the key differences between the hosted VoIP telephony and traditional landline so that you can make the best choice for your business.

What is Voice over Internet Protocol (VoIP)?

VoIP is a telecoms technology that makes it possible to make and receive calls over the internet. The phones are connected to the internet using a broadband connection plugged into a computer or router. Phones powered by VoIP convert calls into digital signals without relying on the physical infrastructure of years gone by.

What are Landlines?

Landlines can be thought of as the traditional phone solution. Based on analogue technology developed at the end of the 1800s, they rely on signals sent through exchanges, or switch-boxes, that connect calls between phones.

Both Voice over Internet Protocol and landlines have their benefits and downsides. In order to work out the best fit solution for your business, it is useful to examine the two options side by side. Here are the top three areas to think about;


One of the key things to consider with any business decision is cost. Voice over Internet Protocol solutions offers significant savings in this area. Not only does a VoIP system eliminate the significant initial outlay of a landline solution with multiple phones and expensive hardware requirements; but it also reduces the service and maintenance costs that come with it.


Landlines do offer a bit more reliability than VoIP phones, however, this gap is rapidly closing. In order to minimise the difference, it’s important to have an understanding of both the VoIP provider’s internet speed requirements as well as the offering of your internet service provider.


VoIP phones offer a wide range of features as compared to landlines, which are generally limited to the basics. From the ability to facilitate remote working over a number of locations to automatic call forwarding and even virtual receptionists; the ever expanding capabilities of VoIP make it the clear winner in this respect.

For more information about the features, costs and reliability of Cloud-hosted VoIP phone systems or to get your business started, contact Smart Numbers on 03450 178 179.

5 Reasons to Move to Voip

Start saving money on your business calls and create a more efficient communications system by switching from a traditional telephone network to a VoIP system.

VoIP stands for Voice over Internet Protocol, a system that allows users to make free or low cost phone calls using the internet rather than a telephone network.

Many businesses are now switching from traditional telephone networks to more flexible and affordable VoIP systems. Whilst any business can benefit from switching to VoIP, the system can offer particularly good value for money to businesses that make a large volume of calls or frequently make long distance calls.

Here are just 5 reasons to consider switching to VoIP

Mobile – VoIP is the perfect communications solution for those that are always on the go. It is possible to take VoIP calls from your laptop or mobile phone from any location, there is no need to be bound to your desk.

Save money – Calls between VoIP users are free and the cost-per-call when dialling other numbers is generally considerably cheaper than with a standard telephone network.

Flexible – There are many different VoIP package options to choose from, designed to suit the budgets and requirements of businesses all shapes and sizes. These include business plans, home office plans, and a variety of hosted VoIP call plans.

Features – When you choose a VoIP system you will receive a variety of useful call features to help your business’ communications run more smoothly and efficiently. These include conference calling, internal and external call transfer, voicemail, hold music, call queuing, time of day routing, whisper, auto attendant, call forwarding and more.

Grow with your business – It is easy to change, upgrade, and grow your VoIP service as your business grows. Simply add or remove users, extensions and features at the touch of a button.

For more information about Smart Numbers’ VoIP systems, give our team of experts a call on 0345 0178 179 to discuss your business’ requirements.

cheap VoIP phone

Is VoIP Cheaper than a Landline?

The landline for many has become an outdated concept with the majority of calls being done on mobile phones. For businesses, however, a personal mobile phone is not a practical means of staying in contact with customers which is where VoIP comes in. Voice over Internet Protocol is a more practical and most importantly, more cost-effective means of communication.

The cost efficiency of a VoIP system is most notably seen in the reduced business phone bill expenses. With this phone system, you no longer need to manage separate bills and service providers for data, mobile and office phones as they are all handled on one data network.

There are also no frustrating 12 to 24-month contracts that most providers demand, instead, you simply pay on a monthly basis and only for what you use. There is no price gouging at peak times of the day or data limits, something most providers will impose without clarification.

There are also savings in that unlike a landline, a VoIP does not require the individual to be in any particular building or even country, everyone has the freedom to answer and make calls from anywhere in the world without any additional charges.

There are also a number of savings to be made that are less apparent during the initial integration of a VoIP but over time will improve your business’s efficiency and productivity.

A prime example of this can be seen in the reduced time employees will spend dealing with customers over the phone. With a VoIP, the auto attendant works to ensure every customer is put through the relevant member of staff, increasing daily office productivity.

Overall, there are many reasons why VoIP is significantly more cost effective for your business than a landline but cost shouldn’t be the only factor if you are considering the switch.

Choosing a reputable VoIP provider like Smart Numbers Ltd will ensure you will never have to worry about hidden costs, network problems, tech updates and will be there 24/7 for any concerns you may have.

voip phone cost

How Much Does VoIP Cost?

There are many features that make VoIP an attractive alternative to the traditional phone system not least, the affordability. VoIP, which stands for voice over internet protocol refers to any service that transmits audio content over the internet.

There are a number of VoIP providers out there, many specifically tailored to the needs of a small business. Typically, these VoIP systems require little in the way of installation and management and cost a fraction of the price of more traditional phone systems. Plus, they are ideal for remote working because users can login to the platform from wherever they are based.

Let’s take a look at how using a VoIP system can save your business money and show you just how affordable VoIP really is.


Traditional phone systems tend to require a significant up-front investment into hardware and infrastructure that is both difficult to maintain and inflexible. VoIP solutions remove many of these associated costs and provide businesses with flexible, scalable, fully maintained phone systems that don’t require additional and ongoing hardware purchases.

Low Monthly Payments

A key benefit of a VoIP phone system is that you only pay for what you need. Prices and features can be selected to suit the requirements of your business. If you need to add users or expand features this can be done with the minimum of fuss.

Affordable Call Rates

With cloud-based VoIP solutions, calls are connected over the internet. This means your business will save a fortune on call fees. This is especially impactful if your team is making international calls.

If you’re interested in learning more about how your business can save money with VoIP phone service from as little as 9.99 a month, we at Smart Numbers would be delighted to help. Give us a call on 03450 178 179 to speak to a member of our team.