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How to Run a Business From Your Mobile

At Smart Numbers, we can cater for you if you want to get more from your mobile phone and continue doing business no matter where you are located. Our services enable entrepreneurs to keep their businesses ticking over whilst on the move and ensure no call or message is ever missed.

Get the perfect business package

We are able to offer a range of small business mobile SIM only deals that allow you to get the best value on calls, texts and data with your current or new phone number.

There are three standard packages available alongside the tailored bespoke packages that we offer. We can create the perfect tailored package for you and your needs by looking at factors including the number of SIMS you need, type of usage and preferred contract period.

If you are seeking out the best sim deals for your business but wish to continue using your existing handsets, we are waiting to hear from you.

Tailored and off-the-shelf packages

Why not take a look at our various business SIM packages if you wish to do business from your mobile? We are able to offer 30-day, 18-month and 24-month deals, allowing you to transfer your current number over with ease. If you are not quite sure which package is right for you, simply talk to one of our seasoned professionals today so we can identify the perfect solution for your specific needs.

For travelling customers

We can also come to your assistance if you need to cut the cost of calling overseas. Our Business SIM packages are designed to reduce the expense of roaming and making European and worldwide calls.

Our daily bolt-ons are perfect for entrepreneurs with irregular holiday travel plans and enable you to continue trading when you are outside the UK. Inclusive monthly deals with data roaming, international call bundles and SMS messaging are also available. To find out more, simply call us today on 03450 178 179 .

How to Set Up Call Recording on Your Phone

If you require call recording for your business phone systems, contact Smart Numbers today. We are able to offer call recording facilities as part of various packages, with our call solutions being amongst the most capable and advanced on the market.

Call recording for inbound and outbound calls are available, both of which are totally free to set up – and we can do the hard work on your behalf.

 Cover unlimited numbers

Our call recording services will cost just £19.95 per month, per number. However, you can pay just £99.95 a month to cover unlimited numbers. We offer world-class technology to ensure all calls are recorded without the need for you to purchase costly hardware including telephony equipment.

At Smart Numbers, we offer call recording facilities as part of our comprehensive Synergy Call Management System. This package combines various telephony technology facilities in a pioneering way to help you prepare, handle and review your calls like you never have before. Other parts of the package include call stats, routing, divert, a return on investment calculator, campaign management facilities and more.

Why use call recording facilities for your business?

There are many reasons why any business may wish to purchase call recording facilities. Whether you need to record calls to settle disputes, for training purposes, demonstrate business compliance, improve customer satisfaction, capture specific details or raise your business standards, we can assist you.

We have provided call recording facilities for companies from a wide range of sectors and are passionate about delivering the excellence that you require and deserve.

Why not get in touch today with a member of the Smart Numbers’ team to find out more about setting up call recording? Our unrivalled call solutions work wonders for your marketing efforts, so contact us today for more information on what we can do for you.

Porting your Office Landline Number

Porting your business landline number is a convenient and cost-effective way of transferring your existing landline number to another location for more flexible working.

Whether your business is moving up the road, or around the world, porting your existing landline number will ensure that the changes cause minimal disruption for you and your customers.

What is porting?

Porting your business telephone number is the process of either converting your existing fixed landline number into a mobile landline number or transferring it to a new location.

When may I require a porting service?

Business’ most frequently require a porting service when they are moving location or if they wish to be more flexible with where they run their business from.

What are the benefits of porting?

No matter why you need to port your business telephone number, there are plenty of benefits to doing so.

Flexible working – Porting a landline number to a mobile phone allows you to answer and make business calls from anywhere in the world.

Professional image – By transferring your existing landline your customers will be none the wiser to any changes going on behind the scenes, allowing you to retain their trust and your professional image.

Saves time, money and hassle – Keeping the same number will save you the expense of updating it on your marketing materials and the time and hassle involved in changing it with all your contacts. It also eliminates the potential expense of losing business through people calling your old number.

Cost-effective – After your landline number has been ported you are no longer tied into a contract with BT. That means no more line rental bills and no requirement to pay for a physical address in a particular location to keep your geographic number.

Porting your landline with Smart Numbers

It’s important not to cancel or give notice to your existing service provider if you wish to port your number to a new location.

You should give our team here at Smart Numbers 2-4 weeks’ notice of the date you wish to have your landline number ported by.

For more information about how we can help you to transfer your office phone systems or port your existing landline, give our team of experts a call on 0345 0178 179.

5 Reasons to Move to Voip

Start saving money on your business calls and create a more efficient communications system by switching from a traditional telephone network to a VoIP system.

VoIP stands for Voice over Internet Protocol, a system that allows users to make free or low cost phone calls using the internet rather than a telephone network.

Many businesses are now switching from traditional telephone networks to more flexible and affordable VoIP systems. Whilst any business can benefit from switching to VoIP, the system can offer particularly good value for money to businesses that make a large volume of calls or frequently make long distance calls.

Here are just 5 reasons to consider switching to VoIP

Mobile – VoIP is the perfect communications solution for those that are always on the go. It is possible to take VoIP calls from your laptop or mobile phone from any location, there is no need to be bound to your desk.

Save money – Calls between VoIP users are free and the cost-per-call when dialling other numbers is generally considerably cheaper than with a standard telephone network.

Flexible – There are many different VoIP package options to choose from, designed to suit the budgets and requirements of businesses all shapes and sizes. These include business plans, home office plans, and a variety of hosted VoIP call plans.

Features – When you choose a VoIP system you will receive a variety of useful call features to help your business’ communications run more smoothly and efficiently. These include conference calling, internal and external call transfer, voicemail, hold music, call queuing, time of day routing, whisper, auto attendant, call forwarding and more.

Grow with your business – It is easy to change, upgrade, and grow your VoIP service as your business grows. Simply add or remove users, extensions and features at the touch of a button.

For more information about Smart Numbers’ VoIP systems, give our team of experts a call on 0345 0178 179 to discuss your business’ requirements.

International landline numbers

Buy International Landline Numbers and Route to UK Phone Numbers

Growing your company internationally just became a whole lot easier with the ability to route your international landline numbers to your phone number in the UK, all by setting up a simple contract.

Gone are the days of intimidating setups and tech talk as now it can all be done by the click of a button online.

Allowing you to launch, modify, or develop a business has never been more accessible, and the benefits are expanding more and more every day.

Building an international presence

If your company deals with offices or clients abroad, then routing your calls is a much easier and efficient way to reach your users and broaden your international horizons.

This will make your office more accessible and brand your company as extensive and professional.

It will also aid the offices you work with as you are ensuring that their contacts do not need to pay toll charges, eliminating cost concerns when calling a foreign country for both parties.

This will improve your company relationships, creating a happier and easier rapport for everyone.

Convenience for local customers

If you are a UK manufacturer and have clients that buy from the USA, Australia, Asia, or basically anywhere that your company is flourishing, routing calls will offer a relevant number that can still get through to your team.

Appearing local to foreign customers will present your services as less intimidating and more comfortable to use. This makes your company user-friendly, expanding clientele and, most importantly, improving customer service.

Diversifying company markets

By making global interactions more accessible, you are allowing your business to diversify and expand which will make your revenue sources steadier.

So, even if your local revenue is slowing down, your business will not feel the hit as drastically because your global market will add an additional income. This is an effective way to relieve the stress from employees and costs.

Whether you already have an array of global clients that you want easy access to or if you are looking to expand your international market, routing your phone number will benefit your business on its ever-growing road to success.

It’s quick, easy, and suitable for the emerging technological advancements within today’s business world.

Smart Numbers can supply quality value international phone numbers routed to your landline or mobile phone from only £8.95 per month, with a small set up charge and free minutes.

If you would like to lower your existing telephone costs and add real, measurable value to your business year on year, get in touch with us on 03450 178 179.

Live Call Answering

What Exactly is a Live Call Answering Service?

We know that, in business, the customer always comes first. In today’s world, there’s an expectation that you need to be at their every beck and call. In fact, people expect you to answer immediately; no holding or calling back. But you can’t be there every hour of every day, especially if you’re an SME with limited staff numbers.

That doesn’t mean you have to leave them. If you do that, you’re losing out on a potential sale. Wouldn’t a service that picks up your missed calls 24 hours a day be great? That’s where live call answering comes in.

What is a live call answering service?

A live call answering service allows you to save both time and money. By letting someone else take the stress off your shoulders of always being there to answer the phone, you’re free to focus on what matters most in your demanding business life. A good call answering service will deal with all client queries professionally and efficiently.

There are many reasons you might not be able to answer the phone. You might be on another call. Maybe you’re busy working on something else. Or maybe it’s just out of hours. There’s no such thing as an illegitimate excuse, so why should you be punished for it?

A live call answering service means you can say goodbye to unanswered calls. At the very least, they should be able to take the necessary contact details from the caller so you can call back later. Even better, they can handle certain inquiries for you if trained for it, or pass onto the appropriate person if it’s urgent.

How does live call answering service work?

Human interaction is important for a more personal experience and positive customer engagement. Where possible, you want to avoid voice messages as they can be forgotten about – if left at all. This could be detrimental to your business revenue as well as your reputation.

Hiring a receptionist is another option, but then you have to consider the cost of employing someone. With a live call answering service, you don’t have to worry about any of that. You still get someone who is highly trained and professional but at a fraction of the cost.

This individual will be able to assist your customers while allowing you to be flexible within your working day. Operatives will answer incoming calls in a professional and positive manner.

Preferably, you want one that works on a 24/7-hour basis, seven days a week (including public holidays). It’s especially useful if your customers are members of the public who might be calling outside of regular business hours. If they don’t get a chance to call until six in the evening, and you’re not there to answer, they’re going to go to someone who will.

Using a live call answering service has extensive benefits. Not only for you and your business, but also for your clients. When it comes to deciding who to pick to provide such a service, choose the company who you can trust to be as professional and informative as yourself.

At Smart Numbers, live call answering is just one of the many services we offer. If you’d like to know more, please call 08540 178 179, or 03450 178 179 from a mobile. We promise we’ll be ready and waiting to take your call.

cheap VoIP phone

Is VoIP Cheaper than a Landline?

The landline for many has become an outdated concept with the majority of calls being done on mobile phones. For businesses, however, a personal mobile phone is not a practical means of staying in contact with customers which is where VoIP comes in. Voice over Internet Protocol is a more practical and most importantly, more cost-effective means of communication.

The cost efficiency of a VoIP system is most notably seen in the reduced business phone bill expenses. With this phone system, you no longer need to manage separate bills and service providers for data, mobile and office phones as they are all handled on one data network.

There are also no frustrating 12 to 24-month contracts that most providers demand, instead, you simply pay on a monthly basis and only for what you use. There is no price gouging at peak times of the day or data limits, something most providers will impose without clarification.

There are also savings in that unlike a landline, a VoIP does not require the individual to be in any particular building or even country, everyone has the freedom to answer and make calls from anywhere in the world without any additional charges.

There are also a number of savings to be made that are less apparent during the initial integration of a VoIP but over time will improve your business’s efficiency and productivity.

A prime example of this can be seen in the reduced time employees will spend dealing with customers over the phone. With a VoIP, the auto attendant works to ensure every customer is put through the relevant member of staff, increasing daily office productivity.

Overall, there are many reasons why VoIP is significantly more cost effective for your business than a landline but cost shouldn’t be the only factor if you are considering the switch.

Choosing a reputable VoIP provider like Smart Numbers Ltd will ensure you will never have to worry about hidden costs, network problems, tech updates and will be there 24/7 for any concerns you may have.

voip phone cost

How Much Does VoIP Cost?

There are many features that make VoIP an attractive alternative to the traditional phone system not least, the affordability. VoIP, which stands for voice over internet protocol refers to any service that transmits audio content over the internet.

There are a number of VoIP providers out there, many specifically tailored to the needs of a small business. Typically, these VoIP systems require little in the way of installation and management and cost a fraction of the price of more traditional phone systems. Plus, they are ideal for remote working because users can login to the platform from wherever they are based.

Let’s take a look at how using a VoIP system can save your business money and show you just how affordable VoIP really is.

Hardware

Traditional phone systems tend to require a significant up-front investment into hardware and infrastructure that is both difficult to maintain and inflexible. VoIP solutions remove many of these associated costs and provide businesses with flexible, scalable, fully maintained phone systems that don’t require additional and ongoing hardware purchases.

Low Monthly Payments

A key benefit of a VoIP phone system is that you only pay for what you need. Prices and features can be selected to suit the requirements of your business. If you need to add users or expand features this can be done with the minimum of fuss.

Affordable Call Rates

With cloud-based VoIP solutions, calls are connected over the internet. This means your business will save a fortune on call fees. This is especially impactful if your team is making international calls.

If you’re interested in learning more about how your business can save money with VoIP phone service from as little as 9.99 a month, we at Smart Numbers would be delighted to help. Give us a call on 03450 178 179 to speak to a member of our team.

How To Set Up A Phone Number

If you’re wondering how to set up a phone number, Smart Numbers can come to your assistance. At Smart Numbers, we can provide you with 01/02, 0800, 0845, 0844, 0871, 03, London and international numbers.

There are many benefits attached to buying landline phone numbers to replace or disguise mobile numbers. They can help you win the trust of your customers and enhance the way your business is perceived.

What’s more is that they can help you establish a connection with specific geographical locations.

A host of phone number and call solutions

We are a leading communications company offering a wide range of telephone numbers and telephone VoIP systems, call management services, equipment and more to help you improve the way that you connect with your customers.

We work with a wide range of companies and organisations, ranging from start-ups and small businesses right through to the biggest brands and charities. The solutions that we offer can drive sales, cut the cost of business connectivity and add real value to your business.

We use only the best tier 1 and VoIP IPX networks, and you don’t need to worry about contracts or hidden extras.

A simple landline number ordering process

Head to the dedicated numbers pages to view, search and order numbers. All the numbers that we offer can be built with our market-leading call management solutions.

Whether you need London numbers to create an authentic presence in the capital, freephone numbers to improve advertising response rates, 0345 numbers that cut costs for callers, non-geographic 0333 numbers or anything else, we can help.

We can also route international numbers to any landline or mobile. Why not get in touch today to find out more? You can reach us by calling us on 03450 178 179 or by completing the contact form on our website.

What is a Virtual Telephone Number?

A virtual telephone number is a number that isn’t connected to a telephone line and can be used so you can receive calls on one or multi devices such as your mobile phone, office phone and call answering service.

If you buy a virtual number for your business, you will receive redirected calls from your virtual number to a phone you have assigned your calls to direct to. Sometimes call a mobile landline number, this type of virtual number offers ease of use and an effective way to manage your business calls.

The benefits of having a virtual telephone number is that you can receive and make calls from your mobile, landline or other devices from your virtual number without the caller being aware they have been redirected.

There is no interruption or delay when a customer calls a virtual telephone number, leaving them unaware that their call has been redirected to your device, maintaining your professionalism.

Advantages of a Buying a Virtual Phone Number

A virtual telephone number is therefore great for small business owners who want to maintain a professional image as they deal with clients and customers, shows to prospecting customers you are credible and genuinely based within that area, without giving out their personal mobile number.

Virtual telephone numbers are also great for promoting a local presence within certain areas of the UK, without being in that area. They offer great flexibility as you can choose the area code for your desired location and increase your presence in that area whilst calls redirect to your device outside of that location.

With a virtual telephone number, you can, therefore, remove the hassle of setting up local offices, reducing the cost of obtaining business from other areas and increasing your presence in those areas.

Having a virtual telephone number from Smart Numbers comes with many beneficial features that allow you to maintain professionalism whilst using your mobile device. Key features included allow you to manage your inbound calls and through a screening process, Smart Numbers can even answer the calls for you.

A multi-level menu system can also be provided with your virtual telephone number, to allow you to navigate your calls to the right department to resolve queries more efficiently and effectively.

Get a Virtual Number Today call 03450178179.

If you are interested in setting up a virtual telephone number with Smart Numbers, there is no need for special hardware or a physical phone line as they can be installed on any mobile carrier.

Also, should you decide you require a fixed line, Smart Numbers can also convert your virtual telephone number into a fixed landline, so you don’t have to confuse your customers with changing your phone number.

For more information about virtual telephone numbers and details of how to get started, contact Smart Numbers on 03450 178 179.