Author Archives: admin

International landline numbers

Buy International Landline Numbers and Route to UK Phone Numbers

Growing your company internationally just became a whole lot easier with the ability to route your international landline numbers to your phone number in the UK, all by setting up a simple contract.

Gone are the days of intimidating setups and tech talk as now it can all be done by the click of a button online.

Allowing you to launch, modify, or develop a business has never been more accessible, and the benefits are expanding more and more every day.

Building an international presence

If your company deals with offices or clients abroad, then routing your calls is a much easier and efficient way to reach your users and broaden your international horizons.

This will make your office more accessible and brand your company as extensive and professional.

It will also aid the offices you work with as you are ensuring that their contacts do not need to pay toll charges, eliminating cost concerns when calling a foreign country for both parties.

This will improve your company relationships, creating a happier and easier rapport for everyone.

Convenience for local customers

If you are a UK manufacturer and have clients that buy from the USA, Australia, Asia, or basically anywhere that your company is flourishing, routing calls will offer a relevant number that can still get through to your team.

Appearing local to foreign customers will present your services as less intimidating and more comfortable to use. This makes your company user-friendly, expanding clientele and, most importantly, improving customer service.

Diversifying company markets

By making global interactions more accessible, you are allowing your business to diversify and expand which will make your revenue sources steadier.

So, even if your local revenue is slowing down, your business will not feel the hit as drastically because your global market will add an additional income. This is an effective way to relieve the stress from employees and costs.

Whether you already have an array of global clients that you want easy access to or if you are looking to expand your international market, routing your phone number will benefit your business on its ever-growing road to success.

It’s quick, easy, and suitable for the emerging technological advancements within today’s business world.

Smart Numbers can supply quality value international phone numbers routed to your landline or mobile phone from only £8.95 per month, with a small set up charge and free minutes.

If you would like to lower your existing telephone costs and add real, measurable value to your business year on year, get in touch with us on 03450 178 179.

Live Call Answering

What Exactly is a Live Call Answering Service?

We know that, in business, the customer always comes first. In today’s world, there’s an expectation that you need to be at their every beck and call. In fact, people expect you to answer immediately; no holding or calling back. But you can’t be there every hour of every day, especially if you’re an SME with limited staff numbers.

That doesn’t mean you have to leave them. If you do that, you’re losing out on a potential sale. Wouldn’t a service that picks up your missed calls 24 hours a day be great? That’s where live call answering comes in.

What is a live call answering service?

A live call answering service allows you to save both time and money. By letting someone else take the stress off your shoulders of always being there to answer the phone, you’re free to focus on what matters most in your demanding business life. A good call answering service will deal with all client queries professionally and efficiently.

There are many reasons you might not be able to answer the phone. You might be on another call. Maybe you’re busy working on something else. Or maybe it’s just out of hours. There’s no such thing as an illegitimate excuse, so why should you be punished for it?

A live call answering service means you can say goodbye to unanswered calls. At the very least, they should be able to take the necessary contact details from the caller so you can call back later. Even better, they can handle certain inquiries for you if trained for it, or pass onto the appropriate person if it’s urgent.

How does live call answering service work?

Human interaction is important for a more personal experience and positive customer engagement. Where possible, you want to avoid voice messages as they can be forgotten about – if left at all. This could be detrimental to your business revenue as well as your reputation.

Hiring a receptionist is another option, but then you have to consider the cost of employing someone. With a live call answering service, you don’t have to worry about any of that. You still get someone who is highly trained and professional but at a fraction of the cost.

This individual will be able to assist your customers while allowing you to be flexible within your working day. Operatives will answer incoming calls in a professional and positive manner.

Preferably, you want one that works on a 24/7-hour basis, seven days a week (including public holidays). It’s especially useful if your customers are members of the public who might be calling outside of regular business hours. If they don’t get a chance to call until six in the evening, and you’re not there to answer, they’re going to go to someone who will.

Using a live call answering service has extensive benefits. Not only for you and your business, but also for your clients. When it comes to deciding who to pick to provide such a service, choose the company who you can trust to be as professional and informative as yourself.

At Smart Numbers, live call answering is just one of the many services we offer. If you’d like to know more, please call 08540 178 179, or 03450 178 179 from a mobile. We promise we’ll be ready and waiting to take your call.

cheap VoIP phone

Is VoIP Cheaper than a Landline?

The landline for many has become an outdated concept with the majority of calls being done on mobile phones. For businesses, however, a personal mobile phone is not a practical means of staying in contact with customers which is where VoIP comes in. Voice over Internet Protocol is a more practical and most importantly, more cost-effective means of communication.

The cost efficiency of a VoIP system is most notably seen in the reduced business phone bill expenses. With this phone system, you no longer need to manage separate bills and service providers for data, mobile and office phones as they are all handled on one data network.

There are also no frustrating 12 to 24-month contracts that most providers demand, instead, you simply pay on a monthly basis and only for what you use. There is no price gouging at peak times of the day or data limits, something most providers will impose without clarification.

There are also savings in that unlike a landline, a VoIP does not require the individual to be in any particular building or even country, everyone has the freedom to answer and make calls from anywhere in the world without any additional charges.

There are also a number of savings to be made that are less apparent during the initial integration of a VoIP but over time will improve your business’s efficiency and productivity.

A prime example of this can be seen in the reduced time employees will spend dealing with customers over the phone. With a VoIP, the auto attendant works to ensure every customer is put through the relevant member of staff, increasing daily office productivity.

Overall, there are many reasons why VoIP is significantly more cost effective for your business than a landline but cost shouldn’t be the only factor if you are considering the switch.

Choosing a reputable VoIP provider like Smart Numbers Ltd will ensure you will never have to worry about hidden costs, network problems, tech updates and will be there 24/7 for any concerns you may have.

voip phone cost

How Much Does VoIP Cost?

There are many features that make VoIP an attractive alternative to the traditional phone system not least, the affordability. VoIP, which stands for voice over internet protocol refers to any service that transmits audio content over the internet.

There are a number of VoIP providers out there, many specifically tailored to the needs of a small business. Typically, these VoIP systems require little in the way of installation and management and cost a fraction of the price of more traditional phone systems. Plus, they are ideal for remote working because users can login to the platform from wherever they are based.

Let’s take a look at how using a VoIP system can save your business money and show you just how affordable VoIP really is.

Hardware

Traditional phone systems tend to require a significant up-front investment into hardware and infrastructure that is both difficult to maintain and inflexible. VoIP solutions remove many of these associated costs and provide businesses with flexible, scalable, fully maintained phone systems that don’t require additional and ongoing hardware purchases.

Low Monthly Payments

A key benefit of a VoIP phone system is that you only pay for what you need. Prices and features can be selected to suit the requirements of your business. If you need to add users or expand features this can be done with the minimum of fuss.

Affordable Call Rates

With cloud-based VoIP solutions, calls are connected over the internet. This means your business will save a fortune on call fees. This is especially impactful if your team is making international calls.

If you’re interested in learning more about how your business can save money with VoIP phone service from as little as 9.99 a month, we at Smart Numbers would be delighted to help. Give us a call on 03450 178 179 to speak to a member of our team.

How To Set Up A Phone Number

If you’re wondering how to set up a phone number, Smart Numbers can come to your assistance. At Smart Numbers, we can provide you with 01/02, 0800, 0845, 0844, 0871, 03, London and international numbers.

There are many benefits attached to buying landline phone numbers to replace or disguise mobile numbers. They can help you win the trust of your customers and enhance the way your business is perceived.

What’s more is that they can help you establish a connection with specific geographical locations.

A host of phone number and call solutions

We are a leading communications company offering a wide range of telephone numbers and telephone VoIP systems, call management services, equipment and more to help you improve the way that you connect with your customers.

We work with a wide range of companies and organisations, ranging from start-ups and small businesses right through to the biggest brands and charities. The solutions that we offer can drive sales, cut the cost of business connectivity and add real value to your business.

We use only the best tier 1 and VoIP IPX networks, and you don’t need to worry about contracts or hidden extras.

A simple landline number ordering process

Head to the dedicated numbers pages to view, search and order numbers. All the numbers that we offer can be built with our market-leading call management solutions.

Whether you need London numbers to create an authentic presence in the capital, freephone numbers to improve advertising response rates, 0345 numbers that cut costs for callers, non-geographic 0333 numbers or anything else, we can help.

We can also route international numbers to any landline or mobile. Why not get in touch today to find out more? You can reach us by calling us on 03450 178 179 or by completing the contact form on our website.

What is a Virtual Telephone Number?

A virtual telephone number is a number that isn’t connected to a telephone line and can be used so you can receive calls on one or multi devices such as your mobile phone, office phone and call answering service.

If you buy a virtual number for your business, you will receive redirected calls from your virtual number to a phone you have assigned your calls to direct to. Sometimes call a mobile landline number, this type of virtual number offers ease of use and an effective way to manage your business calls.

The benefits of having a virtual telephone number is that you can receive and make calls from your mobile, landline or other devices from your virtual number without the caller being aware they have been redirected.

There is no interruption or delay when a customer calls a virtual telephone number, leaving them unaware that their call has been redirected to your device, maintaining your professionalism.

Advantages of a Buying a Virtual Phone Number

A virtual telephone number is therefore great for small business owners who want to maintain a professional image as they deal with clients and customers, shows to prospecting customers you are credible and genuinely based within that area, without giving out their personal mobile number.

Virtual telephone numbers are also great for promoting a local presence within certain areas of the UK, without being in that area. They offer great flexibility as you can choose the area code for your desired location and increase your presence in that area whilst calls redirect to your device outside of that location.

With a virtual telephone number, you can, therefore, remove the hassle of setting up local offices, reducing the cost of obtaining business from other areas and increasing your presence in those areas.

Having a virtual telephone number from Smart Numbers comes with many beneficial features that allow you to maintain professionalism whilst using your mobile device. Key features included allow you to manage your inbound calls and through a screening process, Smart Numbers can even answer the calls for you.

A multi-level menu system can also be provided with your virtual telephone number, to allow you to navigate your calls to the right department to resolve queries more efficiently and effectively.

Get a Virtual Number Today call 03450178179.

If you are interested in setting up a virtual telephone number with Smart Numbers, there is no need for special hardware or a physical phone line as they can be installed on any mobile carrier.

Also, should you decide you require a fixed line, Smart Numbers can also convert your virtual telephone number into a fixed landline, so you don’t have to confuse your customers with changing your phone number.

For more information about virtual telephone numbers and details of how to get started, contact Smart Numbers on 03450 178 179.

How Do I Get a Business Phone Number?

Getting a business phone number is essential if you are using your personal device or landline for work. With Smart Numbers, you can buy a 0800 phone number or a geographic number to use for your business to maintain a professional image at all times.

0800 business phone numbers

0800 phone numbers are very beneficial for your business because they are free for your customers to call. This increases the likelihood that they will get in touch with queries and therefore gives you more of a chance to conduct business.

To get an 0800 business phone number, Smart Numbers offer a rolling monthly agreement with a small set up charge. The small set up charge is taken as a one-off payment when you set up your business phone number.

There is no contract associated with buying an 0800 freephone number and the amount you will be billed depends on the flexible call plan you have selected.

It typically takes within 1-3 hours to fully set up and test a 0800 number, but we recommend you always contact Smart Numbers before you decide so we can give you all your options.

There are a variety of call management features that are included with your 0800 number, so once it has been set up, you’ll be able to handle business professionally.

0800 Numbers from Smart Numbers are slightly different in that we only use the UK’s biggest Tier 1 networks which means you are guaranteed reliability and call quality unlike some of the less reliable internet telephony providers in the market.

Geographic virtual numbers

0800 numbers are not your only option when you’re looking at setting up a business phone number. You can also implement geographic virtual numbers if you are running a small business and looking to create a presence in local areas.

Smart Numbers provide geographic numbers from virtually every 01/02 area code across the UK.

The benefits of using geographic virtual numbers for your business is you can control the routing of the call in real time, through a web portal or access number.

Similar to the 0800 numbers we provide, the local number is typically set up within 1-3 hours with no contract involved.

You can find out more about how to set up a business phone number by contacting Smart Numbers on 03450 178 179.

How Can I Port my Landline Number to VoIP?

For those of you who have heard about VoIP, you’ll know what amazing benefits it can bring. For those of you who may not have heard about VoIP, here is a brief overview of what VoIP is, why you need it, and how to port your landline number to VoIP.

 What is VoIP?

VoIP is one of the best communication inventions to date. For businesses, it can be even more amazing. VoIP stands for Voice over Internet Protocol which essentially means you can get phone service over the internet.

If you have a reasonable quality internet connection, you can get phone service delivered through your internet connection, rather than from your phone company. Some people use VoIP to complement their traditional phone service since VoIP is very affordable and each type has their main features.

Why do you need VoIP?

VoIP has transformed the lives of many business owners across the UK by doing one simple thing – allowing the use of virtual phone numbers. The benefits of this are endless.

Firstly, as mentioned earlier, in general, VoIP costs less than traditional phone services. It also means you make a lot of savings when it comes to making phone calls abroad. These are often cheaper than using traditional calling when you use VoIP. This is perfect for a business which is looking to expand internationally.

Secondly, VoIP has made having a virtual telephone number possible. These are numbers that use cloud services to reach a phone of your choice. The number that someone rings to connect with you will not be the same as your real number.

As a result, you can keep your existing landline number if you need to move premises suddenly, or if your work requires you to move around a lot.

A virtual landline number looks more professional than a mobile number and might be the best option for those looking to advertise their business in a way that makes customers trust them.

It also gives you a bit of protection. Handing out your own phone number to people you don’t know can be dangerous. It could lead to them breaching your data. Having a virtual phone number prevents this, and you can rest assured your information is safe.

How can you port your landline number to VoIP?

Porting your landline number to VoIP is easy with the help of an experienced company, like Smart Numbers. If you want to keep the same landline number as your old premises, all you have to do is check with your current telephone provider whether you are able to transfer the number.

There could be some charges involved with this, so it is good to be prepared. Then, once you have done that, get in contact with Smart Numbers, who will move your business landline to VoIP for no extra cost.

 Get in touch today on 03450 178 179 to take the first step towards a more flexible and more secure business.

 

Business phone number

Why You Should Get a Business Phone Number

Business phone numbers are essential for every business owner, entrepreneur and start-up. Not only do they separate your personal and professional life, but they also project the appearance of a large, established company.

Business Phone Number

Thanks to the evolution of digital technology, the traditional ‘9 to 5’ office job is almost extinct, with start-ups and businesses able to set their own rules and hours of operation. However, it’s important that these companies are still able to easily and professionally communicate with customers around the world.

This is where a business phone number comes in. It’s a simple, flexible and reliable way to manage your business’s communications, while avoiding the need to use your personal number for professional needs.

Once you get a virtual phone number for your business, you can:

  1. Present a Powerful, Professional Image

Whether you’re a freelancer or entrepreneur building the foundations for a small business, you’ll want to project the same level of credibility and professionalism as other companies in your industry. If you wish to be taken seriously by customers and clients, a dedicated phone number will help massively.

  1. Manage the Hours You Receive Calls

If you don’t want to be woken up by a client ringing at 1 A.M., you have the option of using calling features that allow you to set an afterhours greeting, which forwards directly to your business voicemail. You even have the option to have the client’s voicemail sent directly to your email, so you can listen to your message anywhere you have internet access.

  1. Crystal-clear Call Quality

Mobile phones can still have unreliable signals and suddenly drop out during a call, which can be frustrating when trying to communicate with a client. By using a dedicated business phone number, you’ll experience a greater call quality and reliability.

If you’d like to buy a phone number for your business, contact Smart Numbers today to discuss the benefits of our business phone numbers.

Local business phone number

Where to Buy Local Business Number

You could be an online company, maybe, your business runs from home, from your van, multi locations or even internationally. Or perhaps you’ve had the same premise for decades. Either way, buying a local business number will do wonders for you. It creates new opportunities, generates new business, and helps you target specific customers, all leading you to make a more significant profit.

 How does this happen?

People prefer to call or hear from a business that is local. This is especially true if they are trying to contact a tradesperson, shop, or a taxi company. According to one survey, 77% of people prefer to call local businesses over other nation or international business numbers.

This affinity for local businesses stems from the ability for local numbers to help build trust. If your business appears to be from the same area as the customer, it’s an immediate sign that you will understand them and will have values similar to their own. Customers will feel less nervous about being cheated or ripped off, which are common concerns among people looking to hire a service. As a result, local companies are likely to get more business from local customers.

This is why you need a local business number, but where can you buy one?

 How to buy a business phone number

When you are looking to buy a business phone number, you need to decide if you want to buy a landline phone number or mobile number. This entirely depends on who your business is, what you sell, and where you are. Mobile numbers are great for communicating on the go, but they are sometimes not useful when it comes to business advertisement. They can come across as amateurish. On the other hand, they do create a personal feel. In contrast, landlines are very professional and are most effective when you use a local area code for who you are trying to target, rather than a national code.

Whichever number is best for you, there are great companies online which will help you with your purchase. Smart Numbers has landline phone numbers for sale and has extensive experience in providing businesses with the best advice when it comes to buying a business phone number. Our landline phone numbers for sale will give your firm a professional look and help to improve your relationship with them, all for an affordable price.

 To take the first steps towards improving your company, you can visit our website at https://www.smart-numbers.net/. Here you’ll find all the information you need to buy a business phone number. Or give us a call on 03450 178 179. We will be happy to help.