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How a landline number for mobile could improve your wellbeing at work

If you feel chained to your desk for fear of missing an important business call, a mobile landline number could make your job more flexible and satisfying.

Customers often perceive small businesses that use a landline number for mobile as being less trustworthy and professional. Whilst a fixed landline number looks more professional, it also ties you to your office, which can be demotivating and an inefficient way of working.

A mobile landline number offers the best of both worlds. A professional number that can be answered whilst on the move, from any location, using your mobile phone.

As well as making good business sense, a landline number for mobile could help to make your job more varied and interesting, improving your happiness and overall wellbeing at work.

How does flexible and remote working improve wellbeing?

The internet and modern technology make it easier than ever for people to work away from the office. As flexible and remote working opportunities become more readily available, many people are now discovering the benefits that flexible working can have on their wellbeing.

Here are some of the key ways that the flexibility offered by a mobile landline number could improve your wellbeing at work.

Peace of mind

Having a landline number for your mobile can reduce stress by offering you peace of mind that you’re not missing any important business calls, no matter where you are.

Time working away from the office

Spending too much time within your office’s four walls can be draining and demotivating. Having the option to work from a different location when you need a break can help you to feel more refreshed, inspired and motivated.

Makes meeting other commitments easier

Juggling a business and family life can be difficult. A virtual landline means that you won’t miss any important calls just because other commitments mean you can’t get into the office until later. Need to drop the kids at school, or take them for an appointment? No problem. A virtual landline makes it easier to work around family life, reducing stress and making your household an overall happier place.

Variation

Being able to answer calls whilst out and about also gives you more scope to make your job more varied and interesting. Client visits, industry conferences, and field research can all be seamlessly integrated into your working week without worrying about whether the phone will get answered back at the office. Adding more variation to your job can keep you feeling happy, fulfilled and motivated at work, as well as inspiring you to try new ideas and ways of working.

Getting set up with a virtual landline is easy too. You don’t need any special hardware or a physical phone line installed, because the service is built inside our network. That makes getting started completely hassle-free!

For more information about our phone numbers and call solutions, give our team of experts a call on 08450 178 179 and we’ll be happy to help.

Five Features of Virtual Landline Numbers

There’s more to our virtual landline numbers than making and receiving calls. Discover the additional features that could help make your business communications more efficient.

Our virtual landline numbers allow you to make and receive calls from a landline number using your mobile phone whilst you’re out and about.

Businesses of all shapes and sizes use our convenient service to retain a professional image whilst working remotely.

A virtual landline offers you flexibility, stops you from missing opportunities, and helps you to work more efficiently and be more productive.

Here are just a handful of the useful additional features that you can enjoy when you choose a virtual landline number with Smart Numbers.

Multi-level menu system – All your special features organised in one convenient, easy-to-access place. Easily change or configure your telephone settings from any location whilst you’re out and about using the simple menu system.

Secret call screening – Our useful call screening feature allows you to view who is calling before you pick up the telephone. This handy feature can save you time by helping you to avoid spam or nuisance calls. If you’re very busy or in the middle of a meeting it can also help you to identify which calls are a priority and those that can be called back again later.

Live call answering – Our live call answering service is now available on all discounted call plans. Use this useful feature to ensure that you never miss another business opportunity. Our professional UK-based call centre team will answer your calls whenever your line is engaged, unattended or set to do not disturb. You can choose to use this feature as much or as little as you require. Prices start at as little as 69p per call answered.

Voicemail – Stop missing out on business opportunities by diverting calls to voicemail if the line is engaged or you don’t answer the phone after a set number of rings. You also have the option to create personalised voicemail messages for both in and out of office hours. What’s more, as soon as you receive a new voicemail, we’ll send it to your email address as an audio file. You can also opt-in to receive text alerts when a new voicemail has been received if required. We will also send you the details of all callers who choose not to leave a voicemail message.

Call stats – Our call statistics feature allows you to easily track and manage all telephone enquiries. Information gathered as part of this feature can be used to monitor the success of different advertising campaigns and work out the cost per enquiry.

You can rest assured that if your requirements change in the future you can easily have your virtual landline installed as a fixed landline. Meaning there will be no need to change or disrupt your service.

To find out more about our virtual landline service or call solutions, give our team a call on 0845 178 179 and we’ll be happy to help.

How a virtual landline number can help to grow your business?

Have you considered that your traditional landline number could be slowing business growth?

Many businesses use a fixed landline number or a mobile number to run their business when they first start out.

However, you’ll find that this option soon becomes restrictive and impractical as your business begins to grow.

Switching to a flexible virtual landline number ( www.smart-numbers.net/virtual-landline )is easy. You won’t need any special hardware or a physical phone line installing, so getting started is completely hassle-free.

What’s more, most businesses find that switching to a virtual landline helps them to grow their business and improve their bottom line.

Here are the three key ways in which a virtual landline can help to drive business growth.

Stop missing business opportunities – If you’re a small business using a fixed landline number, it can be difficult to ensure that your telephone is constantly manned. You and your employees need to take breaks, have meetings and make calls of your own, all of which can mean important calls going unanswered. Missing calls means losing customers, sales, and new business opportunities, all of which are important to business growth.

 A virtual landline number will help you to ensure that your business calls are always picked up. Choose to divert calls to your mobile phone, or to multiple destinations simultaneously if required, to ensure there is always someone available to pick up the phone. If you need someone to answer calls out-of-hours, our 24/7 live call answering service could be right for you! Our professional UK-based call centre team will answer your calls when you’re not available.

Get more done – If your business telephone number is fixed at your office you may feel bound to your office chair for fear of missing calls and opportunities. Not only can this be a restrictive and inefficient way of working, it could also put you at risk of burning out.

Using a virtual landline gives you the option to answer business calls using your mobile phone from any location. You can then effectively work from anywhere, offering you flexibility, and helping you to multi-task and be more productive with your time.

Gain trust – When you’re first starting out, gaining trust and credibility is key to winning new customers. Customers are less likely to trust a business with a mobile telephone number, or a local area code that they don’t recognise.

Using a virtual landline number allows you to retain a professional image and appear more established than you are whilst answering calls on the move. If you’re targeting customers in a geographical region that you’re not located in, using a virtual landline number with that area code to make calls can improve the chance of prospects answering the phone or calling your number.

For more information about our virtual landlines and call solutions, give our team of experts a call on 03450 178 179 and we’ll be happy to help.

24 hours, 7 days Live call answering service

Never Miss Another Call With 24/7 Live Answering Service

Maximise your business’ profitability with Smart Numbers’ 24/7 live call answering service.

Answering the telephone is a repetitive and time-consuming task that causes constant interruptions and can be a real drain on time and resources.

It is nevertheless, an extremely important job that can affect your business’ bottom line if neglected.

What does a 24/7 live call answering service provide?

Our 24/7 live call answering service connects your business’ telephone number to our call centre, allowing our professional, UK-based team to pick up calls on behalf of your business when you require us to.

The service is flexible and can either be connected permanently or on an ad-hoc basis according to your requirements.

Our team will provide a seamless service, answering calls using your company name as though we were based in your office. Our team will take messages, orders, and answer customer queries as required, sending all call information to you by text, email or web form.

What type of businesses benefits from 24/7 live call answering?

Businesses of all different shapes and sizes can benefit from having a dedicated team available to pick up calls when they aren’t able to. However, the service is particularly useful for small businesses, start-ups and tradespeople.

Small businesses and start-ups may not be able to justify the expense associated with hiring a full-time employee or team of people solely to answer the telephone. A full-time employee would need to be paid a regular wage, holiday and sick pay, as well as incurring expenses for training, equipment and overheads. Using a call answering service is a flexible and cost-effective way of covering the phones as and when needed without the expense, risk, and commitment associated with hiring a permanent employee.

24/7 live call answering can be particularly useful for tradespeople. Customers often research and contact tradespeople out of office hours in the evenings and at weekends. Answering calls during these times can be inconvenient and stressful, making it difficult for tradespeople to switch off from work. Using a 24/7 call answering service ensures that you never miss an opportunity, without impeding on your down time, giving you the advantage over your competitors.

How can 24/7 live call answering benefit my business?

Here are just a few of the benefits of using our call answering service.

  • Never miss another sales call or business opportunity.
  • Stop passing leads onto competitors.
  • Maximise profitability.
  • Free up your time for running your business.
  • Cover holidays and sickness.
  • Cheaper than employing someone full-time.
  • Calls answered out of office hours.

At Smart Numbers, our 24/7 call answering service starts at just £1.29 per call, or £14 per month. The service is completely free to set up and can incorporate any whispering functionality that your existing phone line has to retain business continuity.

For more information about the service or for help choosing a live call answering service plan that is suitable for your requirements, give our team at Smart Numbers a call on 03450 178 179.

 

Innovative Ways to Utilise Business Phone Numbers

Are you using your business telephone numbers to its full potential? Discover five creative ways to start getting more for your money.

Virtual phone numbers offer businesses a whole host of useful features to help them stay connected and answer calls more efficiently.

By thinking outside of the box, you can use your phone system for more than just answering and making telephone calls.

Here are a few innovative ways to utilise your business telephone number and start getting more from the service.

Create a VIP line

Have a dedicated telephone number for very important clients. That way when that number rings everyone knows to drop everything and answer it as quickly as possible.

Appear more established than you are

Start-ups and small businesses can use virtual numbers to appear bigger and more established than they are. Appearing more established can foster trust when you’re just starting out and help you to win your first few big breaks.

If you’re a one-man band, you may use your mobile number for business to allow you to answer calls from anywhere. Diverting a virtual landline number to your mobile phone makes your number look more professional whilst still allowing you to answer calls when you’re out and about.

Setting up a call menu with different options like ‘press 1 for sales or 2 for customer service’ can also give the impression that you are a bigger business.

Track the success of marketing campaigns

By directing enquiries generated by different marketing campaigns to different telephone numbers you can effectively track the number of enquiries and subsequent sales acquired from each campaign. These valuable metrics can then be used to calculate the return on investment achieved by each to help you improve the performance of future campaigns.

A/B test advertising messages

Use two different virtual numbers to A/B test the effectiveness of different advertising messages. Once you’ve analysed the results you can switch off the least effective message and invest all your remaining budget into the one that performs best. A/B testing creates more cost-effective and profitable advertising.

Test demand in new areas

Ever wanted to expand your business into new areas but unsure whether there is demand? Before you begin testing the water, get a virtual landline number featuring the relevant area code to gain trust and increase your business’ appeal in the area you wish to target.

Send yourself audio memos and reminders

You can start using this handy business hack if you have inbound call recording. This feature instantly records dialogue on an inbound call, saves it as a sound file, and sends it to you in an email. When you’re out of the office this feature can be used to quickly and easily record and send yourself reminders, memos, or important notes for when you’re back in the office.

For help implementing any of the ideas in this blog, or for more information about any of our services at Smart Numbers, get in touch with our team of experts by calling us on 03450 178 179.

How to Run a Business From Your Mobile

At Smart Numbers, we can cater for you if you want to get more from your mobile phone and continue doing business no matter where you are located. Our services enable entrepreneurs to keep their businesses ticking over whilst on the move and ensure no call or message is ever missed.

Get the perfect business package

We are able to offer a range of small business mobile SIM only deals that allow you to get the best value on calls, texts and data with your current or new phone number.

There are three standard packages available alongside the tailored bespoke packages that we offer. We can create the perfect tailored package for you and your needs by looking at factors including the number of SIMS you need, type of usage and preferred contract period.

If you are seeking out the best sim deals for your business but wish to continue using your existing handsets, we are waiting to hear from you.

Tailored and off-the-shelf packages

Why not take a look at our various business SIM packages if you wish to do business from your mobile? We are able to offer 30-day, 18-month and 24-month deals, allowing you to transfer your current number over with ease. If you are not quite sure which package is right for you, simply talk to one of our seasoned professionals today so we can identify the perfect solution for your specific needs.

For travelling customers

We can also come to your assistance if you need to cut the cost of calling overseas. Our Business SIM packages are designed to reduce the expense of roaming and making European and worldwide calls.

Our daily bolt-ons are perfect for entrepreneurs with irregular holiday travel plans and enable you to continue trading when you are outside the UK. Inclusive monthly deals with data roaming, international call bundles and SMS messaging are also available. To find out more, simply call us today on 03450 178 179 .

How to Set Up Call Recording on Your Phone

If you require call recording for your business phone systems, contact Smart Numbers today. We are able to offer call recording facilities as part of various packages, with our call solutions being amongst the most capable and advanced on the market.

Call recording for inbound and outbound calls are available, both of which are totally free to set up – and we can do the hard work on your behalf.

 Cover unlimited numbers

Our call recording services will cost just £19.95 per month, per number. However, you can pay just £99.95 a month to cover unlimited numbers. We offer world-class technology to ensure all calls are recorded without the need for you to purchase costly hardware including telephony equipment.

At Smart Numbers, we offer call recording facilities as part of our comprehensive Synergy Call Management System. This package combines various telephony technology facilities in a pioneering way to help you prepare, handle and review your calls like you never have before. Other parts of the package include call stats, routing, divert, a return on investment calculator, campaign management facilities and more.

Why use call recording facilities for your business?

There are many reasons why any business may wish to purchase call recording facilities. Whether you need to record calls to settle disputes, for training purposes, demonstrate business compliance, improve customer satisfaction, capture specific details or raise your business standards, we can assist you.

We have provided call recording facilities for companies from a wide range of sectors and are passionate about delivering the excellence that you require and deserve.

Why not get in touch today with a member of the Smart Numbers’ team to find out more about setting up call recording? Our unrivalled call solutions work wonders for your marketing efforts, so contact us today for more information on what we can do for you.

Porting your Office Landline Number

Porting your business landline number is a convenient and cost-effective way of transferring your existing landline number to another location for more flexible working.

Whether your business is moving up the road, or around the world, porting your existing landline number will ensure that the changes cause minimal disruption for you and your customers.

What is porting?

Porting your business telephone number is the process of either converting your existing fixed landline number into a mobile landline number or transferring it to a new location.

When may I require a porting service?

Business’ most frequently require a porting service when they are moving location or if they wish to be more flexible with where they run their business from.

What are the benefits of porting?

No matter why you need to port your business telephone number, there are plenty of benefits to doing so.

Flexible working – Porting a landline number to a mobile phone allows you to answer and make business calls from anywhere in the world.

Professional image – By transferring your existing landline your customers will be none the wiser to any changes going on behind the scenes, allowing you to retain their trust and your professional image.

Saves time, money and hassle – Keeping the same number will save you the expense of updating it on your marketing materials and the time and hassle involved in changing it with all your contacts. It also eliminates the potential expense of losing business through people calling your old number.

Cost-effective – After your landline number has been ported you are no longer tied into a contract with BT. That means no more line rental bills and no requirement to pay for a physical address in a particular location to keep your geographic number.

Porting your landline with Smart Numbers

It’s important not to cancel or give notice to your existing service provider if you wish to port your number to a new location.

You should give our team here at Smart Numbers 2-4 weeks’ notice of the date you wish to have your landline number ported by.

For more information about how we can help you to transfer your office phone systems or port your existing landline, give our team of experts a call on 0345 0178 179.

5 Reasons to Move to Voip

Start saving money on your business calls and create a more efficient communications system by switching from a traditional telephone network to a VoIP system.

VoIP stands for Voice over Internet Protocol, a system that allows users to make free or low cost phone calls using the internet rather than a telephone network.

Many businesses are now switching from traditional telephone networks to more flexible and affordable VoIP systems. Whilst any business can benefit from switching to VoIP, the system can offer particularly good value for money to businesses that make a large volume of calls or frequently make long distance calls.

Here are just 5 reasons to consider switching to VoIP

Mobile – VoIP is the perfect communications solution for those that are always on the go. It is possible to take VoIP calls from your laptop or mobile phone from any location, there is no need to be bound to your desk.

Save money – Calls between VoIP users are free and the cost-per-call when dialling other numbers is generally considerably cheaper than with a standard telephone network.

Flexible – There are many different VoIP package options to choose from, designed to suit the budgets and requirements of businesses all shapes and sizes. These include business plans, home office plans, and a variety of hosted VoIP call plans.

Features – When you choose a VoIP system you will receive a variety of useful call features to help your business’ communications run more smoothly and efficiently. These include conference calling, internal and external call transfer, voicemail, hold music, call queuing, time of day routing, whisper, auto attendant, call forwarding and more.

Grow with your business – It is easy to change, upgrade, and grow your VoIP service as your business grows. Simply add or remove users, extensions and features at the touch of a button.

For more information about Smart Numbers’ VoIP systems, give our team of experts a call on 0345 0178 179 to discuss your business’ requirements.

International landline numbers

Buy International Landline Numbers and Route to UK Phone Numbers

Growing your company internationally just became a whole lot easier with the ability to route your international landline numbers to your phone number in the UK, all by setting up a simple contract.

Gone are the days of intimidating setups and tech talk as now it can all be done by the click of a button online.

Allowing you to launch, modify, or develop a business has never been more accessible, and the benefits are expanding more and more every day.

Building an international presence

If your company deals with offices or clients abroad, then routing your calls is a much easier and efficient way to reach your users and broaden your international horizons.

This will make your office more accessible and brand your company as extensive and professional.

It will also aid the offices you work with as you are ensuring that their contacts do not need to pay toll charges, eliminating cost concerns when calling a foreign country for both parties.

This will improve your company relationships, creating a happier and easier rapport for everyone.

Convenience for local customers

If you are a UK manufacturer and have clients that buy from the USA, Australia, Asia, or basically anywhere that your company is flourishing, routing calls will offer a relevant number that can still get through to your team.

Appearing local to foreign customers will present your services as less intimidating and more comfortable to use. This makes your company user-friendly, expanding clientele and, most importantly, improving customer service.

Diversifying company markets

By making global interactions more accessible, you are allowing your business to diversify and expand which will make your revenue sources steadier.

So, even if your local revenue is slowing down, your business will not feel the hit as drastically because your global market will add an additional income. This is an effective way to relieve the stress from employees and costs.

Whether you already have an array of global clients that you want easy access to or if you are looking to expand your international market, routing your phone number will benefit your business on its ever-growing road to success.

It’s quick, easy, and suitable for the emerging technological advancements within today’s business world.

Smart Numbers can supply quality value international phone numbers routed to your landline or mobile phone from only £8.95 per month, with a small set up charge and free minutes.

If you would like to lower your existing telephone costs and add real, measurable value to your business year on year, get in touch with us on 03450 178 179.